Shipping policy
Shipping Policy
Thank you for shopping with us. We work with third-party suppliers and delivery partners to get your orders to you.
Order Processing
Orders are generally processed after payment confirmation. Processing time may vary depending on product availability and supplier processing times.
Delivery Time
Estimated delivery times may vary depending on the product, destination and delivery partner.
The estimated delivery date shown at checkout or communicated after ordering should be used as the primary delivery estimate.
Please note that delays can occasionally occur because of logistics issues, weather, holidays, or circumstances outside our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you place your order.
Any free-shipping offer will be subject to the conditions stated on the offer or checkout page.
Order Tracking
Once your order has been dispatched and tracking information is available, we will provide the tracking details through the contact information provided with your order.
Delivery Issues
If your order has not arrived within the expected delivery window, please contact our customer support team with your order number.
If a package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.
Incorrect Address
Please make sure your shipping address and contact details are correct before completing your order.
If an order has already been dispatched, we may not be able to change the delivery address.
Contact
For questions regarding shipping or your order, please contact us through our Contact Us page.